VISIT OUR STORE- By Appointment Only

 

230 Wymore Rd.

Suite 1003

Altamonte Springs FL 32714

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CUSTOMER CARE

 

Have any questions or concerns ? We’re always ready to help! Call us at 407- 900- 1804 or send us an email at info@iluxeweddingwear.com

FAQ

 
How do I track my order?
 

Order information is emailed once it is available. For more questions, please call (407) 900- 1804.

 

What are your delivery options?
 

Unless there is a dress in-stock, most gowns generally take 12 weeks for delivery.  However, there are options for expedited shipping, for 8 weeks or 10 weeks (additional fee for expedited shipping).  Please indicate your shipping need in the shipping section.

 

 

How do I return an item?
 

Due to the nature of our business, all sales are final.  However, our rental gowns should be returned to the store no later than Tuesday to avoid a late drop off fee and tuxes should be returned by Monday to avoid a late drop off fee.